DPDP Act 2023 Compliant (India)

Privacy Policy & Data Notice

Transparent disclosure of how Gorav Technologies collects, processes, protects, and respects your personal data under India's Digital Personal Data Protection Act, 2023.

Last Updated: September 11, 2026 · Data Fiduciary: Gorav Technologies

1. Overview & Data Fiduciary Details

Gorav Technologies ("Gorav", "we", "our", or "us"), operating the primary domain https://gorav.co.in, acts as a Data Fiduciary under Section 2(i) of the Digital Personal Data Protection (DPDP) Act, 2023 (India). We are committed to processing your personal data lawfully, fairly, and transparently.

2. Personal Data We Collect & Legal Basis

We collect personal data only when explicitly provided by you with free, specific, informed, and unambiguous opt-in consent (DPDP Sec. 6):

Lead & Inquiry Forms

Data: Full Name, Email Address, WhatsApp/Phone Number, Organization/Clinic Name, Inquiry Details.

Purpose: Responding to inquiries, scheduling software walkthroughs, customer support.

Website Telemetry & Analytics

Data: Anonymized IP Address, Geolocation (City/Country), User Agent, Device Type, Page Views.

Purpose: Performance analytics, security audit, user experience optimization.

3. Data Processors & Cross-Border Processing

We engage trusted Data Processors for operational infrastructure. All processing contracts bind processors to strict confidentiality and DPDP security standards:

  • Google Cloud Platform & Google Analytics 4: Infrastructure hosting & anonymized website telemetry.
  • Resend Inc.: Transactional email dispatch for contact form alerts.
  • Vercel Inc.: Edge web deployment & CDN optimization.

4. Data Retention & Automatic Purge Policy

Under DPDP Act Sec. 8(7), personal data is erased once the specified purpose is fulfilled or consent is withdrawn:

• Inquiry & Lead Form Submissions: Retained for up to 180 days from submission, after which data is purged unless an ongoing commercial agreement is established.

• Analytics Telemetry: Retained for 14 months under Google Analytics standard aggregation.

5. Your Rights as a Data Principal (DPDP Act 2023)

As a Data Principal in India, you hold the following statutory rights:

Right to Access InformationRequest a summary of your personal data being processed.
Right to Correction & CompletionRequest correction or updating of inaccurate personal data.
Right to Erasure (Right to be Forgotten)Request complete deletion of your personal data from our servers.
Right of Grievance RedressalFile inquiries or grievances directly with our Data Protection Officer.
Submit a Data Rights or Erasure Request

6. Data Protection Officer & Grievance Contact

In accordance with DPDP Act Sec. 10, for any privacy inquiries, consent withdrawal, or grievance redressal, please contact our designated Grievance Officer:

Raghul Vijayakumar

Data Protection Officer / Grievance Officer · Gorav Technologies

Email: hello@gorav.co.in | raghul.vijayakumar@gorav.co.in

Response Timeline: Acknowledged within 48 hours; resolved within 30 days.